Privacy Policy

We, at Buddy Loan, recognize, respect, and protect your privacy rights and work conscientiously to safeguard your privacy. At Buddy Loan, your privacy and security are our utmost concern, and we take all the necessary steps to safeguard your rights.

We are committed to providing our users the highest level of security and privacy regarding the collection and use of their personal information, as well as the personal information of all consumers who visit our website. We have laid down a detailed privacy policy for our users as to how we collect, store, and protect their information. Users are requested to kindly go through it carefully before availing our service. By using our website, you hereby consent to our privacy policy and agree to its terms.

What Do We Do with Your Personal Information?

Why we collect your personal data?

We collect your personal information including but not limited to your name, DOB, age, bank account details, contact details like address, telephone number, e-mail address, etc. We collect these information and store it in our database with high security to provide you with the best service that will cater to your financial requirement.

What data is collected?

We may collect your information directly when you avail our Services — for example, when you register on our app or website to become a member, when you request to prequalify for a third-party credit card or apply for a loan, when you request your TransUnion credit report and/or score, when you link your third-party financial accounts, when you transfer money, or when you fill out calculators, forms or other fields on our Site or App. In such cases, we may ask you to provide us with one or more of the following pieces of information:

• Name.
• Email address.
• Mailing address.
• Phone number.
• Date of birth.
• Social Security number.
• Your registration information, such as a username and password.
• Your third-party financial account information, such as an ID and password.
• Your financial information, such as investments, income, expenses, investible assets, investing risk tolerance or other similar types of information.
• Information about your job or business.
• Age, gender, or other similar demographic information when such information is relevant to a particular financial product or service you have requested (for example, when requesting auto insurance rates or using retirement planning calculators).
• When you communicate with us, either by email, phone, or other means of communication, we may also collect the content of these communications, including but not limited to recordings of phone calls where permitted by law.
• COOKIE INFORMATION: A cookie is a file which contains data that is stored on an user’s hard drive. This data includes information about the visitor. A visitor has the option to reject a cookie and they still will be able to access our Website, however, the user may not have access to certain sections of our Website if cookies are disabled. The purpose of using cookies is to allow us to track the intent of our visitors and enhance visitor experience while using our Website. All cookies, including session cookies and persistent cookies, served on the Website are tied to PII that you provide. Our affiliates and partners may use cookies on our Website, however, we cannot control or access cookies set by third parties. It is recommended the user accepts the cookies for getting the best experience from our website.

How we share your data?

We at Buddy Loan share our user information with our lending partners, business affiliated to keep the business growing. When we disclose personal information for a business purpose, we enter a contract with the partner that describes the purpose and requires the recipient to keep that personal information confidential and with utmost safety measure. In the sections below, we list the reasons we use and share customers' personal information and whether you can limit this sharing.

Our Use of Your Personal Information

Information collected from our users forms an integral part of our operations, and we use it in a variety of ways in providing them with the Services and operating our business. Your information is used in the following manner :

1. To provide you the Services you request and enable non-affiliated third parties to provide additional services to you.

2. To operate, maintain and improve the Services and create new features and functionality.

3. To understand and analyse usage trends and preferences of our users across different devices.

4. For fraud detection and information security.

5. We may use your e-mail address or other personal information (a) to contact you for administrative purposes such as customer service, (b) to address intellectual property, right of privacy or defamation issues related to content you have posted on the Services, and/or (c) to send you promotional materials, offers, and/or messages related to the Services and the activities of third parties we work with. Generally, you can opt out of receiving promotional communications, through links provided in the messages, by updating your account preferences through the Services, or by contacting us directly at support@buddyloan.us

6. We may use Cookie Information and Automatically Collected Information to: (a) personalize our services, such as remembering your information so that you will not have to re-enter it during your visit or the next time you visit the Services; (b) pre-fill forms; (c) provide customized advertisements, content, and information across your devices; (d) monitor and analyze the effectiveness of Services and third-party marketing activities; (e) monitor aggregate site usage metrics such as total number of visitors and pages viewed; and (f) track your entries, submissions, and status in any promotions or other activities.

7. If you request access to your consumer credit reports, we may use it (1) to provide you with access to your free credit score, including periodic updates to your credit score, and (2) to make recommendations regarding financial products and services that may be of interest to you, including credit cards, personal loans, home loans and other financial products and services offered by Buddy Loan’s partners.

How your information is being used by us ?

1. The following table categorically explains as to how we share your personal information and how you can limit the sharing of such information. Please go through the same carefully.

HOW DOES BUDDY LOAN SHARE THE USER INFORMATION
Why we share your personal information?	Can the user limit the share of their information?
For our everyday business purposes - such as to try to connect you with a lender or process your transactions.	At the time you submit a loan request: No Any time after you submit a loan request: Yes
For our marketing purposes - to offer our products and services to you	At the time you submit a loan request: No Any time after you submit a loan request: Yes
For joint marketing with other companies	At the time you submit a loan request: No Any time after you submit a loan request: Yes
For our affiliates’ everyday business purposes – to choose whether to offer you a loan or to connect you with a lender.	At the time you submit a loan request: No Any time after you submit a loan request: Yes
For our affiliates i.e, Companies with whom we have a formal business relationship, to market to you	At the time you submit a loan request: No Any time after you submit a loan request: Yes
For non-affiliates to market to you	At the time you submit a loan request: No Any time after you submit a loan request: Yes
To respond to court orders and legal investigations as required by law.	NO

2. We may share your information with third-party service providers to support our internal and business operations. In such cases, service providers may use the information only as necessary to provide the services to us and are contractually required to keep your information confidential and secure. For example:

a) For website, application development, hosting, data storage, maintenance, and other services for us.

b) For internal marketing, delivery of emails, including promotional, marketing and transactional materials, delivery of other promotional materials, including via postal mailers, SMS and text messaging, and online and social media promotions and advertising.

c) For fraud prevention and security purposes.

3. If you submit a request through our Services, a third-party service provider may directly contact you with quotes or information via telephone, auto-dialed prerecorded calls, SMS, fax, and/or email. You may also receive telemarketing calls as a result of submitting the request, even if you are on the National Do Not Call Registry or any other similar registry.

4. Do not submit a request for information or services if you do not want your personal information shared as described above. Once you have submitted a request through the Services and we have shared your information as described above, the terms of the third party’s privacy policy will apply to that party’s use of your information.

5. You may, of course, decline to share certain information with us, in which case we may not be able to provide to you some of the features and functionality of the Services.

6. You have the option to refuse any free consultations or offers for services provided after you submit a request to a third party through the Services.

COMMITTED TO DATA SECURITY :

We at Buddy Loan use certain physical, managerial, and technical safeguards that are designed to protect the integrity and security of information shared by its users. We cannot, however, ensure or warrant the security of any information you transmit to us through the Services or store on the Site, and you do so at your own risk.

CALIFORNIA CONSUMER PRIVACY ACT

This section contains disclosures required by the California Consumer Privacy Act (“CCPA”) and applies only to “personal information” that is subject to that law. However, if you are a California resident, the CCPA may apply to our Services as they relate to business products featured on our site (for example, business credit cards and small business loans). By submitting a "Opt-Out Request" in accordance with the California Consumer Privacy Act, California residents have the right to request that we will not sell their personal information to other parties. If you reside in California and do not want us to sell your personal information to outside parties, Please Fill and submit it.

TELEPHONE CONSUMER PROTECTION ACT

The below section is the agreement between you and Buddy Loan and its affiliates . It is included here for your convenience.

I am providing explicit written consent for Buddy Loan to share my information with its affiliates, partners, including, but not limited to, mortgage lenders and brokers, insurance companies, insurance agents and brokers, and other providers of consumer financial products, and for those partners, Buddy Loan, and other authorized third parties to contact me with marketing and other messages at the telephone number I have provided above, including contact through automatic dialling systems, artificial or pre-recorded voice messaging, and SMS/MMS (charges may apply), even if my telephone number is listed on a Federal, State, or other jurisdiction Do-Not-Call list. I understand and agree that using the services of Buddy Loan, standard call and message charges will apply. I understand that my consent is not required as a condition to using Buddy Loan services. I also certify that the number that I have provided above is my own phone number and it is my registered mobile number. You may revoke your consent at any time. Your consent to telemarketing calls and texts may be revoked by following any of the opt-out methods described below, or by any other method that ensures We receive the revocation. You may revoke your consent to receive marketing phone calls (calls other than to verify or service your account or collect any amounts you may owe), by writing to us at support@buddyloan.us

CONTACT INFORMATION

Please contact us with any questions or comments about this Privacy Policy, your personally identifiable information, our use and disclosure practices, or your consent choices by e-mail at support@buddyloan.us.

This policy has been last updated on 11th October, 2022.